President Muhammadu Buhari , on Thursday, directed service providers to fully disclose relevant information concerning the consumption of their products and compensate dissatisfied consumers as proper redress for their complaints.
The President said in a statement issued by his Senior Special Assistant to the President on Media and Publicity, Garba Shehu, that marketers should be held liable.
Recall that the minister of Petroleum Resources, Mr. Timipre Sylva, had hinted that the government was considering compensation for Nigerians whose automobiles were damaged by the contaminated fuel.
According to Shehu’s statement on Thursday, the President “has ordered that producers and providers of consumable products be held accountable for substandard services and or products sold by them.
“The President has also given directives to the relevant government agencies to take every step in line with the laws of the country to ensure the respect and protection of consumers against market abuses and social injustices.”
Reacting to the petroleum product shortages linked to the inadvertent supply of products of foreign origin into the Nigerian market, Buhari said the protection of consumer interests is his regime’s priority, and it is, therefore, ready to take all necessary measures to protect consumers from hazardous products, loss or injuries from the consumption of substandard goods.
The President directed that in line with the law, “service providers must make full disclosure of relevant information with respect to the consumption of their products and that dissatisfied consumers are entitled to a proper redress of their complaints.”
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