COVID-19: Business owners express worry over bill payment, staff safety

Businesses in Nigeria have identified liquidity and the safety of their staff among the most pressing business needs they are concerned about as they grapple with the impact of the COVID-19 pandemic. These are some of the findings from a survey conducted by PwC Nigeria.

The survey findings were revealed during a recent webinar hosted by the firm, on the economic implications and policy responses to COVID-19.  The survey had about 3000 respondents ranging from managers to CEOs and business owners. Asked what their top business concerns were, 22.5 per cent pointed at liquidity, that is the availability of immediate cash to pay bills especially following disruption to business activities that has been experienced.

This was followed by Safety of staff at 15.4 per cent, which is an impressive indication that Nigerian businesses have a people focus and were not only concerned about their profitability. The third significant business concern identified was infrastructure for remote working (14.6 per cent) further buttressing the need for access to electricity and internet connectivity.

Providing the results of the findings, Taiwo Oyedele, Fiscal Policy Partner and West Africa Tax leader,  noted that most businesses (78.4 per cent) do not plan to lay off staff as a result of the crisis. This presents a very positive picture.

However, decisions on staff retention are often top management decisions and it could mean that a good percentage of respondents may not be privy to such plans by their organisations. The other 21.6 per cent admit that they will lay off various percentages of staff as a consequence of the pandemic.  Of this group, however, 55.3 per cent do not think government intervention will influence their decision on laying off staff with the rest indicating they would retain their employees if government’s intervention were able to take care of varying percentages of their staff wage bill. As part of its societal impact, PwC has indicated that it would provide free business continuity support services to small businesses employing between five to 50 employees who undertake to retain all their staff during this period.

It would appear that the much needed investments to stimulate growth and move the needle on poverty will be greatly impacted as a result of the COVID-19 crisis as 56.7 per cent of respondents indicated that they will delay investment decisions while 19.4 per cent stated that they would invest less.

Majority of the survey respondents think that governments interventions have either been grossly inadequate (23.8 per cent) or inadequate (43.9 per cent ) with 17.5 per cent expressing indifference to what government has done up to the date of the survey.

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