Undersea Cable Cuts Disrupts Data and Voice Services Along African West Coast-NCC

The Nigeriam Communications Commission (NCC) has given an explantion for the disruption in voice and data services experienced across Nigeria on Thursday.

Reuben Muoka, director, Public Affairs at the
NCC said in a statement issued in Abuja on Thursday that cable cuts which resulted in equipment faults in undersea cables negatively impacted service in Nigeria and several West African countries.

The statement read in part: “A combination of cable cuts, resulting in equipment faults on the major undersea cables along the West African Coast have negatively impacted on data and fixed telecom services in several countries of West Africa, including Nigeria, Ghana, Senegal, Cote d’Ivoire.

“The cuts occurred somewhere in Cote d’Ivoire and Senegal, with an attendant disruption in Portugal.

“Cable companies – WACs and ACE in the West Coast route from Europe have experienced faults while SAT3 and MainOne have downtime. Similar undersea cables providing traffic from Europe to the East Coast of Africa, like Seacom, EIG, AAE1, are said to have been cut at some point around the Red Sea, resulting in degradation of services across on these routes”.

According to Mouka, Nigeria and other West African countries, Internet access and speed experienced disruptions with the networks of service providers in the affected countries also impacted.

He however disclosed that operators of these cables have commenced repairs already, and services are gradually being restored.

“They have promised to work round the clock to ensure that services are restored to the affected countries within the shortest possible time.

“It is important to bring this information to the knowledge of corporate and individual consumers on these services”, the statement further read.

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