Voice, Data Services Affected By Undersea Cable Cuts Restored-NCC

The Nigeriam Communications Commission (NCC) has announced the restoration of voice and data services days after a disruption caused by cuts on underseas fibre optics along the coasts of Senegal and Cote d’Ivoire.

Reuben Muoka, director, Public Affairs at the NCC said in a statement issued in Abuja on Monday that service has been restored to 90% capacity.

The statement read in part: “Following the disruption on March 14, 2024, which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal, we are pleased to announce that services have now been restored to approximately 90% of their peak utilization capacities.

“All operators who were impacted by the cuts have taken recovery capacity from submarine cables which were not impacted by the cuts, and have thus recovered approximately 90% of their peak utilisation capacities.

“Mobile Network Operators have assured the Commission that data and voice services would operate optimally pending full repairs of the undersea cables as they have managed to activate alternative connectivities to bring back the situation to normalcy.

“We extend our appreciation to telecom consumers for their patience and understanding during the downtime caused by the undersea fibre cuts”, the statement further read.

A combination of cable cuts, resulting in equipment faults on the major undersea cables along the West African Coast negatively impacted on data and fixed telecom services last Thursday in several countries of West Africa, including Nigeria, Ghana, Senegal, Cote d’Ivoire.

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